Booking An Appointment

You can now book your appointments online. It's quick, easy, convenient and secure. 

What you need to know before you book.

Please note that all of our appointments are currently via Telehealth only. Our psychologist Tim McPherson does offer some limited in-person appointments by prior arrangement only.

Consultation Fee

Our consultation fee is currently set at $180 for a one hour consultation with a general psychologist with a Medicare rebate of $93.35 for up to 10 sessions in a calendar year for eligible patients with a mental health care plan. 

Our consultation fee for a one hour consultation with a clinical psychologist is set at $225 for a one hour consultation with a Medicare rebate of $137.05. 

So regardless of which one of our psychologists you see, your out-of-pocket expense is the same if you have a mental health care plan. 

The full session fee is payable at the time of your consultation. We can process your Medicare rebate at our clinic for your convenience. Please ensure your account details are registered with Medicare. 

For more information about eligibility for a Medicare or private health insurance rebate, please check our website. 

Our Cancellation Policy

We understand that schedules sometimes change and unexpected things come up. You can change your appointment time if your availability changes, however, we require a minimum of a full business day's notice (minimum 24 hours) because your appointment time is especially reserved for you. This notice allows us to make your appointment available to someone else. 

By business hours, we mean we need to know the business day before your scheduled appointment time. For example, if your appointment is on a Monday morning, we need to know that you are unable to attend on the Friday morning prior to your scheduled appointment time. 

Messages and emails received out of business hours are considered to be received at 9 am the next business day.

A cancellation fee of 50% of our consultation fee (i.e.: cancellation fee of $90 for a consultation with a general psychologist and cancellation fee of $112.50 for a consultation with a clinical psychologist) will be charged if an appointment is missed, forgotten about, or cancelled at short notice (i.e. with less than 24 business hours notice). 

Client Registration & Consent Form

To assist you and save time during your first appointment, please click the link below to download, read, and complete our client registration & consent form PRIOR to your first consultation. 
Click here to download the Client Registration Form

For further information

Please click here to send us an email
Or call us on (03) 7065 5717

Schedule Appointment

By clicking on the button to book a consultation you signify your acceptance of our cancellation and refund policy stated above.